Hylunia does not ship outside the United Kingdom at this time

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Once you’ve placed an order on the site, we will email you a confirmation of order. At the moment we do not offer tracking for UK shipments.

If your total order is £50 or more, we offer free shipping.

Regular Shipping £3.95

Delivery schedule Orders are processed and shipped within 48 hours.

When you receive your item, you must check it as soon as possible following receipt and always before use. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Your right is to change your mind. We've all done it, ordered something and then realised later that it is no longer needed. You have 30 days to return your order under our 30 day return period policy, which starts on the day after you received the item. It's so simple, please follow the steps set out below (please see the section headed 'Returns and Refunds') All items must be returned unused and in the original packaging as they were in when received by you. Please ensure that when you receive an item that you take reasonable care of it when trying it /inspecting it eg. please ensure that any security seals or tags are still intact.

We apologise if you have received the wrong item by mistake. This is not common and we want to resolve this as quickly as possible for you. To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item.

Please check your junk and spam folders. Not there? Please email our customer care team and we will be happy to help.

Make sure your billing information matches what's on file with your card or try a different payment method. If necessary, contact your bank for more information.